New Delhi: Shashi Ranjan has been appointed as the Chief Customer Officer of Kedaara Healthcare, the platform that houses healthcare brands like Oasis Fertility and Oliva Skin & Hair Clinic. Prior to joining Kedaara Healthcare, Ranjan served as the Head of Customer Experience at Dr. Lal PathLabs for six years. He announced his new role through a LinkedIn post.
With over 15 years of experience in the industry, Ranjan brings a wealth of knowledge to his new position. Throughout his career, he has held key roles at various organizations, including NSB BPO Solutions, Mphasis, and Aegis.
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This appointment marks a significant step for Kedaara Healthcare as they continue to expand their presence in the Indian healthcare market. Ranjan’s expertise in customer experience will be invaluable in enhancing the overall patient experience across their various brands.